Digital is no longer a differentiator for healthcare organizations. In order to stay competitive and address a host of new challenges, providers must consistently adopt and embrace new technologies to improve workflows and enhance patient care.
By redefining their care process and the ways providers make themselves available, patients are a driving force for much of this change. Self-managed care is a growing requirement, with more than 50 percent of patients expecting providers to have digital capabilities according to Accenture’s 2019 Digital Health Consumer Survey.
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